Our Return Policy outlines the terms and conditions for returning or exchanging products purchased from Fresh N Floral:

1. Eligibility: To be eligible for a return or exchange, the product must be unused, in its original packaging, and in the same condition as when you received it. Perishable or personalized items are not eligible for return.

2. Return Period: You may request a return or exchange within [X] days from the date of purchase. After this period, we reserve the right to decline your request.

3. Return Procedure: To initiate a return or exchange, please contact our customer service team with your order details and reason for return. We will provide instructions on how to return the product and issue a refund or replacement upon receipt and inspection.

4. Return Shipping: You are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service and purchasing shipping insurance for your protection.

5. Refunds: Refunds will be processed to the original payment method within [X] business days after we receive and inspect the returned product. Shipping and handling fees are non-refundable.

6. Exchanges: If you wish to exchange a product for a different size, color, or style, please indicate your preference when contacting us for a return authorization. We will process the exchange upon receipt of the returned