Terms & Conditions

Terms & Conditions

By accessing or using the Fresh N Floral website and services, you agree to comply with and be bound by the following Terms and Conditions:

  1. Product Information: We strive to provide accurate and up-to-date information about our products, including descriptions, pricing, and availability. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.

  2. Order Acceptance: Your placement of an order constitutes an offer to purchase the products listed on our website. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, pricing errors, or suspected fraudulent activity.

  3. Payment: You agree to provide accurate and complete payment information when placing an order. We accept payment through secure payment gateways and may require additional verification before processing your order.

  4. Shipping and Delivery: We strive to process and deliver orders in a timely manner, but delivery times may vary depending on factors beyond our control. We are not liable for delays caused by shipping carriers, customs processing, or other unforeseen circumstances.

  5. Returns and Exchanges: We offer a hassle-free return and exchange policy for eligible products. Please refer to our Return Policy for detailed information on eligibility criteria, return procedures, and applicable fees.

  6. Intellectual Property: All content, trademarks, logos, and intellectual property displayed on the Fresh N Floral website are owned or licensed by us and may not be reproduced, copied, or used without our prior written consent.

  7. Indemnification: You agree to indemnify and hold Fresh N Floral and its affiliates, directors, officers, employees, and agents harmless from any claims, liabilities, damages, losses, or expenses arising out of your use of our website or services.

  8. Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

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